Privacy Policy

www.institutions.findadmission.com

Effective May 24th, 2018

Worldview Group LTD (“Findadmission.com”) takes data privacy seriously. This Privacy Policy describes the types of information we collect, how we use the information, with whom we share it, and the choices you can make about our collection, use, and disclosure of your information.

We recommend that you read this privacy policy in full to ensure you are fully informed. If you have any questions or concerns about our use of your Personal Information, then please contact us using the contact details provided below.

ABOUT US

Findadmission.com is an online one-stop platform for African students and international education providers; operated by Worldview Group LTD, ("we," "us," "our," and "Findadmission.com"). The platform allows students looking to study abroad register their profile and upload supporting documents on to the platform, and the system thereafter matched the students with suitable institutions based on their profile. Institutions can at the click a button, on the platform, send an invitation to students to complete their admission full application form. The platform is designed to do all the hard work for students and institutions. What makes us different is that we focus on African market; and we check the quality of the students before presenting them on to the institutions

THE INFORMATION WE COLLECT

We may obtain information about you from various sources, including from our platform when you register, when you call or email us or when you participate in an Event. An “Event” is our recruitment fair or conference that includes registration before the event begins, activities between the event’s start and end time, and after the event’s end time. We also may obtain information about you from business partners and other third parties and publicly available information.

The types of information we may obtain include:

  • Personal Information, which is information that identifies you, such as your full name, password, email address, address of institution, personal phone number, institution phone number, job title and gender.
  • Demographic Information, such as zip code, country, full address of the institution etc. We do this to help you connect with appropriate students as well as provide you more accurate information.
  • Preference Information, such as preferred time zone or whether to show a dialog on your next visit. We do this to personalize your experience on the Sites.
  • Anonymous information, such as pages visited, and time on the Sites. We do this in order to understand how the Sites are being used and what the engagement is like.

In addition, when you visit our Sites, we may collect certain information by automated means, such as cookies and web beacons, as described in more detail below. The information we may collect by automated means includes:

  • Information about the devices our visitors use to access the Internet (such as the IP address and the device, browser and operating system type).
  • Pages and URLs that refer visitors to our Sites, also pages and URLs that visitors exit to once they leave our Sites.
  • Dates and times of visits to our Sites.
  • Information on actions taken on our Sites (such as page views, site navigation patterns or application activity).
  • A general geographic location (such as country and city) from which a visitor accesses our Sites.
  • Search terms that visitors use to reach our Sites.

WE USE THE INFORMATION WE COLLECT

We may use the information we obtain about you to:

  • Create, manage and maintain your account on the Sites.
  • Provide you with services that you request.
  • Maintain a record of the events in which you participate, including list of students invited, applications sent and all communication between you and other students and staff members on our platform. To ensure everyone’s safety and secure on the platform.
  • Enable you to interact with another platform user.
  • Provide administrative notices or communications applicable to your use of the Sites.
  • Respond to your questions and comments and provide customer support.
  • Operate, evaluate and improve our business and the products and services we offer.
  • Analyse and enhance our marketing communications and strategies (including by identifying when emails we have sent to you have been received and read).
  • Analyse trends and statistics regarding visitors’ use of our Sites, mobile applications and social media assets.
  • Notify you from time to time about relevant products and services operated by Worldview Group LTD
  • Enforce our Sites’ Terms of Use.
  • Comply with applicable legal requirements and industry standards and our policies.

We also use non-personally identifiable information and certain technical information about your computer and your access to the Sites (including your internet protocol address) in order to operate, maintain and manage the Sites. We collect this information by automated means, such as cookies and web beacons, as described in more detail below.

We may collect, compile, store, publish, promote, report, share or otherwise disclose or use any and all Aggregated Information, however, unless otherwise disclosed in this policy, we will not sell or otherwise transfer or disclose your Personal Information to a third party without your consent. If we seek to use the information we obtain about you in other ways, we will provide specific notice and request your consent at the time of collection.

THE INFORMATION WE SHARE

When you create an account on the Sites, Worldview Group LTD will collect and retain information about you, some of which is Personal Information. You may be required to provide additional personal or demographic information when completing profile on the platform. Information including but not limited to budget range, application fee, course list as well as other questions you answer during the registration process.

The information you provide is collected by Worldview Group LTD and might be shared with the company(ies) that are interested in becoming a part of the platform. This includes personal information such as name, email address and phone number. This information will not be given out to everybody and we will request your permission to give it out before doing so.

We may share your Personal Information with third party contractors or service providers to provide you with the services that we offer you through our Sites; to provide technical support, or to provide specific services in accordance with your instructions. These third parties are required not to use your Personal Information other than to provide the services requested by Worldview Group LTD.

We may share your Personal Information with third party contractors or service providers to provide you with the services that we offer you through our Sites; to provide technical support, or to provide specific services in accordance with your instructions. These third parties are required not to use your Personal Information other than to provide the services requested by Worldview Group LTD.

We may also disclose specific user information when we determine, in good faith, that such disclosure is necessary to comply with the law, to cooperate with or seek assistance from law enforcement, to prevent a crime or protect national security, or to protect the interests or safety of Worldview Group LTD or other users of the Sites.

You should be aware that any Personal Information you submit on the Sites may be read, collected, or used by other users of Worldview Group LTD, and could be used to send you unsolicited messages. In addition, any personal information you submit in an Event can be read, collected, or used by participating companies, and could be used to send you unsolicited messages. We are not responsible for the Personal Information you choose to submit to the Sites.

HOW WE PROTECT PERSONAL INFORMATION

Worldview Group LTD maintains administrative, technical and physical safeguards designed to assist us in protecting the Personal Information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your Personal Information will always remain private. As a user of the Sites, you understand and agree that you assume all responsibility and risk for your use of the Sites, the internet generally, and the documents you post or access and for your conduct on and off the Sites.

To further protect yourself, you should safeguard your Worldview Group LTD Sites username and password and not share that information with anyone. You should also log off from and close your browser window when you have finished your visit to our Sites. Please note that we will never ask for your Worldview Group LTD account password via email.

OTHER DATA PROTECTION RIGHTS

You may have the following data protection rights:

  • To access, correct, update or request deletion of Personal Information. Worldview Group Ltd takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date. As a Member, you can manage many of your individual account and profile settings within the dashboard provided through the platform, or you may contact us directly by emailing us at personaldatarequest@findadmission.com.
  • In addition, individuals who are residents of the EEA can object to processing of their Personal Information, ask to restrict processing of their Personal Information or request portability of their Personal Information. You can exercise these rights by contacting us.
  • Similarly, if Personal Information is collected or processed on the basis of consent, the data subject can withdraw their consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
  • The right to complain to a data protection authority about the collection and use of Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.

LEGAL BASICS FOR PROCESSING PERSONAL INFORMATION (EEA Persons Only)

If you are from the European Economic Area, our legal basis for collecting and using the Personal Information will depend on the Personal Information concerned and the specific context in which we collect it.

However, we will normally collect and use Personal Information from you where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms. Typically, our legitimate interests include improving, maintaining, providing, and enhancing our technology, products, and services; ensuring the security of the Services and our Websites; and for our marketing activities.

If you are the contact person for your institution, we may need the Personal Information to perform a contract with you. In some limited cases, we may also have a legal obligation to collect Personal Information from you.

If we ask you to provide Personal Information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not, as well as of the possible consequences if you do not provide your Personal Information.

Where required by law, we will collect Personal Information only where we have your consent to do so. If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us.

HOW TO UPDATE YOUR PERSONAL INFORMATION

You may access, update and amend Personal Information included in your online account at any time by logging into your account and making the necessary changes.

You may choose to deactivate your account at any time by emailing us at : deactivate@findadmission.comWhen we deactivate your account, you will be logged out of https://institutions.findadmission.com/ and you will no longer be able to log into https://institutions.findadmission.com/ to view the any information from the platform including student information.

ABOUT COOKIES, TRACKING CHOICES, AND THIRD PARTY SERVICE PROVIDERS

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” is also called a Web bug or a pixel tag or a clear GIF. Used in combination with cookies, a web beacon is an often-transparent graphic image, usually no larger than 1-pixel x 1-pixel, that is placed on a Web site or in an e-mail that is used to monitor the behaviour of the user visiting the Website or sending the e-mail.

Worldview Group LTD uses cookies and other similar technologies for the convenience of our users. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Worldview Group LTD also uses cookies to store non-personally identifying information such as your preferences. Worldview Group LTD also uses cookies to ensure the proper functioning and efficiency of our Sites.

Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please be aware, that our Sites cannot be used without cookies enabled. Our Sites also do not respond to web browser “do not track” requests. Worldview Group LTD permits third-party cookies on its Sites. For example, third-party services located on the Sites, including those that allow for single sign-on, commenting, live chat and social media sharing, may use cookies to remember user preference settings and interaction history. https://institutions.findadmission.com/ makes use of a third party live chat tool called Zoho Sales which uses cookies to remember customer support and sales chat sessions and prior interaction with the potential customer.

https://institutions.findadmission.com/ also uses web analytics services provided by third parties namely Google Analytics, which use cookies to collect non-personal information about details of our users’ visits to the Sites (including IP addresses) and the resources they access on the Sites. These third-party web analytics services provide us with reports based on this information in order to help us understand how users engage with the Sites.

There are many resources on the Internet that can provide you guidance regarding deleting or disabling cookies.

LINKS TO OTHER SITES

Content on our Sites may contain links to other sites that are not owned or controlled by Worldview Group LTD. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Sites and to read the privacy statements of each and every website that collects Personal Information. This Privacy Policy applies only to information collected on Worldview Group LTD.

DISPUTES

If you believe that we have not adhered to the Privacy Policy, please contact us by e-mail at privacy@findadmission.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.

GENERAL DATA PROTECTION REGULATION (GDPR)

Worldview Group LTD complies with all applicable data protection and privacy laws & regulations in the performance of its obligations under the General Data Protection Regulation (“GDPR”, from the GDPR implementation date and the Data Protection Act 1998 (“Data Protection Act”).

PRIVACY POLICY UPDATES

If we decide to make material changes to our Privacy Policy, we will notify you by prominently posting notice of the changes on the Site and updating the date at the top of the Privacy Policy. Therefore, we encourage you to check the date of our Privacy Policy whenever you visit the website for any updates or changes.

We understand that changes to this Privacy Policy may affect your decision to use our Sites. You have the option to deactivate your account for any reason. Continued use of our Sites and their services following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact us at info@findadmission.com.